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Frequently Asked Questions

 
We understand that choosing a place to call home is a big decision. That's why we want to offer some answers to the questions that renters frequently ask our leasing teams. To find out more about our community, contact us today to schedule a tour with one of our leasing team members. And check out our reviews to learn a little bit more about living at The Reserve at Chandler's Glen.
 
At The Reserve, water & sewage and trash are included with rent. Residents will also have access to our amazing amenities like our clubhouse with breakfast bar, basketball court, walking trail, on-site laundry facilities, and playground, making The Reserve at Chandler's Glen the perfect place to call home.
Income Limits Household Size 1 2 3 4 5 6 7
50% $38,750 $44,250 $49,800 $55,300 $59,750 $64,150 $68,600
60% $46,500 $53,100 $59,760 $66,360 $71,700 $76,980 $82,320
At The Reserve, the security deposit is due at move-in and is refundable upon move-out. Deposit is $200 - or the amount of market rent.
At The Reserve, the application fee is $40 per single applicant or $60 per married couple and is non-refundable.
At The Reserve, residents are responsible for electric, internet, and phone/cable.
The Reserve is a pet-friendly community with no weight restrictions. If you're interested in welcoming a new pet into your home, there is a $150 non-refundable pet deposit due at move-in or when the pet is added to your home and a $100 refundable pet fee. Additionally, there is a monthly pet rent of $20/month per pet. Max 2 pets per apartment home. For more information regarding our pet policy, visit our Pet’s Corner page.
The Reserve at Chandler's Glen is located within the Monroe County Community School Corperation. Nearby schools include: Fairview Elementary, Tri-North Middle School, and North High School.
The Reserve accepts the Public Housing Authority voucher. To learn more about the specific housing programs our community offers, please contact the leasing office.
Residents of The Reserve at Chandlers Glen Apartments are welcome to pay with the Resident App, Text-to-Pay, Walk in Payment Services (WIPS), Resident Portal and ACH Debit.
At The Reserve, residents receive permit parking. Residents that will have a guest overnight are encouraged to pick up a parking permit in the rental office or have their guest park in a visitor parking spot.
At The Reserve, smoking is not permitted in the apartment or on the property. There are designated smoke areas for residents.
Residents of The Reserve can report maintenance issues easily by using the online Resident Services Portal , calling the office, or emailing the office. For after-hours emergency maintenance, please call (855) 725-1704.